One-Stop IT Service Provider - Webex Ranked Leader inside G2’s Fall 2020 Enterprise Grid Record for Video Conferencing

Posted on November 19, 2020November 23, 2020 by admin

Webex Ranked Leader inside G2’s Fall 2020 Enterprise Grid Record for Video Conferencing

Cisco Webex Named a Leader

The customer voice may be the most important one with regards to evaluating feature and product performance. It’s why we’re pleased to see Webex rated as a head in the latest G2 Fall 2020 Business Grid Report for Movie Conferencing, with a G2 score of 95. This a calculation balances market customer and existence satisfaction. Webex Meetings furthermore received the many reviews in the Movie Conferencing class in the report, totaling over 5,600.

“Cisco Webex Meetings has been named the Leader in G2’s Drop 2020 Grid® Record for Video Conferencing because of its high client satisfaction ratings and huge market presence,” mentioned Kara Kennedy, Director of GENERAL MARKET TRENDS, G2. “The merchandise received high marks from Business users particularly, who take into account 60 % of its overall evaluations almost. Customers rated Webex Meetings’ hand raise, reside chat, and presentation functions highly especially, and their reviews that are positive validate Webex Meetings’ solid positioning in the movie conferencing space.”

What Our Customers are Saying

While the level of testimonials is fantastic, the standard of them is what we’re pleased with really. Have a look at some of the responses we’ve noticed on our web page:

“Buying the technology that Cisco provides, in telecommunication conditions, is the greatest decision for the company” –Nirav B, SMALL COMPANY User

“Reliable. Secure. Trusted. The utilization is supported because of it of having another audio connection where one can dial in to the meeting, which includes saved me countless occasions when my internet link is not the greatest. I favor to utilize this over Zoom or even MS Teams highly.” –User at Mid-Market Insurance company

“Cisco Webex is among the most frequent software program that is used by my company to plan meetings within the functioning members. It is basically the easiest device to be utilized for a conference through the pandemic.” –Akshay K, Amazon CUSTOMER SUPPORT Associate

How We’re Improving the System

While 91% of reviewers rated us 4 superstars and above, another 9% are simply as important in assisting understand where we are able to improve.

Two of the normal topics that came upward in these evaluations were a desire to have virtual backgrounds and much better connectivity in remote places. It’s excellent to see regularity in these feedback with this new feature improvements – it implies that the worries of our customers are being addressed.

The addition of virtual backgrounds within Webex has received overpowering appreciation from our users, which feature is still enhanced and refined to generate the very best experience for users. On the connectivity aspect, it’s been been a priority to create top quality to every consumer always, of whether they will work from home regardless, in an office if not somewhere. Have a look at our new enhancement book on these improvements.