Wayback Wednesday: Survival of the fittest, hardware division
Vice president calls this support pilot fish many times, complaining that his PC has been hacked. “His mouse kept moving and simply clicking odd things,” says fish.
So fish controls his computer, uninstalls several programs and tells the VP that we now have no programs on his computer that could allow that strange behavior.
VP again calls, not 5 minutes later. It’s again doing it, he says. Fish suggests rebooting, beneath the theory that some out-of-control service may be running still. That doesn’t correct it, so fish heads to VP’s office to firsthand take notice of the problem.
In the executive suite, VP’s peers say they’re sure the network has been hacked and the problem ought to be reported to corporate HQ. But following a quick study of the VP’s desk, fish has another basic idea.
Hold everything, fish tells VP. You’ve got a wireless mouse, and there’s a radio mouse in the working office nearby. The signals are receiving crossed maybe.
That’s once the VP within the next office sticks his head in the hinged door. “It might be my mouse,” he admits. “It had been trying to else&rsquo dominate someone;s computer a couple weeks ago.”
Sure enough, just a little testing proves that each right time the next guy uses his mouse, the pointer moves and clicks on the initial VP’s computer.
However when fish tells that second VP that he’s likely to confiscate his mouse, he won’t hand it over: “I love my mouse. It’s the dominant mouse!”