Building upon the advancements of Veeam Backup & Replication v12.2, Veeam has also released Veeam Service Provider Console v8.1, focused on improving cloud and managed services by expanding operational capabilities and enabling enhanced scalability for service providers. This update continues our commitment to enabling seamless remote management, monitoring, reporting, and billing for service providers, while further extending self-service capabilities for resellers and tenants.

Veeam Service Provider Console v8.1 adds significant new features, especially in Microsoft 365, public cloud, and on-premises virtual environments, allowing partners to better manage their infrastructure and provide superior services to their customers.

The Veeam Service Provider Console is a powerful, complimentary tool designed to give service providers remote monitoring and management capabilities for Veeam powered services. V8.1 deepens these core functionalities with key improvements, particularly in multi-tenant job management, expanded public cloud workload protection, and enhanced support for Proxmox VE and oVirt KVM environments. In addition, V8.1 further enhances self-service options for managing backup jobs on hosted infrastructures, ensuring service providers and tenants can maximize their service offerings while improving operational efficiency.

Highlights of Veeam Service Provider Console v8.1

• Enhanced Microsoft 365 Data Protection: Full support for Veeam Backup for Microsoft 365 v8, enabling service providers to continue to offer tailored service packages and improve reporting for high-volume Microsoft 365 environments.
• Expanded Support for On-premises Virtual Infrastructures: Support for Proxmox VE and oVirt KVM backup environments, with advanced multi-tenant monitoring, reporting, and billing capabilities.
• Extended Public Cloud Protection: New capabilities for managing Google Cloud workloads, in addition to AWS and Azure, enabling service providers to expand their public cloud service offerings.
• Additional Quota-Based Alarms: New alerting mechanisms for exceeding assigned resource quotas, allowing for proactive resource management.
• RESTful API Enhancements: Expanded API endpoints, offering greater automation and integration flexibility for service providers.
• UI/UX Improvements: Simplified backup policy views and enhancements to the user management experience.

Deeper Dive into Key Features

Enhanced Microsoft 365 Data Protection

With more organizations migrating to SaaS platforms like Microsoft 365, service providers need tools that can manage and report on these workloads at scale. Veeam Service Provider Console v8.1 integrates with Veeam Backup for Microsoft 365 v8, providing new ways to manage large-scale deployments. The enhanced scalability and reporting capabilities allow service providers to monitor high-volume environments with greater precision. Service providers can also leverage advanced billing features, allowing them to create detailed invoices based on protected users and storage consumption, while the self-service portal enables clients to create backup jobs and perform item-level restores, empowering them to manage their own data with minimal dependence on service provider staff.

Enhanced Support for On-premises Virtual Infrastructures

The expanded support for Proxmox VE and oVirt KVM environments introduces new opportunities for service providers to broaden their service offerings. With multi-tenant monitoring, reporting, and billing for these platforms, providers can now offer comprehensive services across a wider range of virtual environments. Additionally, multi-tenant job management for VMware Cloud Director further simplifies backup administration, reducing overhead for service providers and improving operational efficiency.

Extended Public Cloud Workload Protection

With businesses rapidly adopting public cloud solutions, Veeam Service Provider Console v8.1 now extends data protection to Google Cloud, alongside existing support for AWS and Azure. This update enables service providers to monitor and manage Veeam backup appliances deployed in Google Cloud, creating new opportunities to offer hybrid cloud protection services. Service providers can now bundle data protection solutions across AWS, Azure, and Google Cloud, further extending their reach into hybrid environments. There is also expanded reporting of new database workloads protected in the broader 12.2 release for public cloud backup products.

Operational Efficiency and Security Enhancements

New quota-based alarms have been introduced to ensure service providers are notified when clients exceed their allocated resources. These alarms help providers manage resources more effectively and stay ahead of service requirements by adjusting resources before they impact client operations. Additional enhancements in multi-tenant job management and self-service options for backup jobs provide operational efficiency, while improved UI/UX features such as backup policy grouping enhance the user experience, making the platform even easier to navigate.

RESTful API Innovations

Service providers relying on automation can now take advantage of new and enhanced API endpoints. With over 120 total RESTful API endpoints, Veeam continues to deliver the flexibility needed for deeper automation and tighter integrations. Providers can automate a broader range of processes, improving efficiency and reducing the time spent on routine tasks.

Why This Matters

Veeam Service Provider Console v8.1 reflects Veeam’s ongoing commitment to empowering cloud and managed service providers. As service providers increasingly face complex, multi-cloud environments, they need tools that can adapt to their evolving needs. V8.1 brings new levels of flexibility, scalability, and control, ensuring service providers can deliver exceptional service quality while staying ahead of client demands.

Whether you’re looking to enhance your Microsoft 365 management capabilities, expand into new virtual or public cloud environments, or simplify operational workflows, Veeam Service Provider Console v8.1 offers the tools to help you grow and deliver better services. Our goal remains to equip service providers with the technologies they need to manage and protect their clients’ data with confidence.

Next Steps

Take advantage of the new features and capabilities in Veeam Service Provider Console v8.1 and explore how it can transform your service delivery. Visit our dedicated page to download or upgrade to the latest version today and elevate your cloud and managed services to new heights.

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