Weekly, this pilot fish’s IT group creates a written report that’s generated from the database by a good automated script and distributed to customers.

“1 day, someone complained that the review he had just obtained was identical to the main one from the 7 days before,” seafood says.

“We investigated it and found that the script was corrupted. It got generated the same report for nine a few months before anybody noticed.

“We stopped distributing hard copies of the survey after that.”

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