HSBC offers Mac-friendly option scheme now
Among the world’s largest banking and financial prestations organizations, HSBC , this past year introduced an employee-choice program enabling its workforce to select to employ a Mac as their primary work computer.
Sign of the proper times
In 2008 back, HSBC was one of the primary major businesses to dump BlackBerry and migrate to iPhones . Recently, it joined the trend to migrate workers to Macs since it freed employees to home based through the pandemic.
It’s the latest exemplory case of increasing adoption of Apple’s hardware within employee-choice schemes , which includes helped the business seize a 23% share of the united states enterprise PC market .
Jamf discussed the HSBC project briefly throughout a recent analyst call. It explained how HSBC caused Jamf and Apple make it possible for the scheduled program, introducing Zero Touch deployment and configuration so employees could easily obtain Macs ready to go , enabling them to be remotely pre-configured by tech support , mitigating a number of the endpoint risk connected with home based (WFH).
“This technique allowed HSBC to efficiently upgrade devices for employees working at home and reduce deployment costs,” said Jamf CEO Dean Hager.
He noted that the scale of the proceed to work remotely posed yet another challenge at that time:
“Additionally, this project was completed throughout a very busy period for HSBC’s IT department since COVID forced 98% of these employees to shift to remote working, like the employees supporting this project.”
[Also read: 200+ Apple WFH tips: 2020 edition ]
HSBC has 232,957 employees worldwide, even though it isn’t known just how many will now be using Macs (I’ve asked to find out more), that is likely to be a substantial deployment of the platform still.
More about Macs
He also noted that while other PC manufacturers had problems meeting demand for WFH computers, Apple could maintain supply. That’s particularly impressive given the operational and logistics problems which have beset the industry over the this past year, and the huge scale of demand across enterprises for new Macs. (Don’t forget that certain of the initial pandemic resilience acts engaged in by Starling Bank was to obtain all available MacBooks to equip staff because they moved to work remotely.)
Hager believes that Apple’s introduction of M-series processors in the most recent Macs shall accelerate the trend of enterprise adoption, noting that demand for these among employees at companies supporting them has already been strong. “We start to see the new Mac increasing demand,” said Hager.
WFH means security in the home
Of course, remote working poses security problems also, which includes seen some ongoing companies neglect to migrate to non-kext app development because of their anti-malware apps for M1 Macs.
“Remote work, we believe, actually created a larger demand for security solutions in addition to those social people working from those homes, all the more vital that you make sure that they’re protected from threats,” said Hager.
What comes next?
There’s an evergrowing belief that working remotely will form area of the new normal after we emerge from the pandemic. HSBC appears to agree certainly. Not only gets the company started its employee-focused tech choice scheme, but company COO John Hinshaw closed 2020 when he said the lender use 40% less work place in future .
Jamf is thinking across the same lines. “What we’ve told our employees is certainly going forward we will continue steadily to have facilities, and we will continue steadily to have offices that employees comes into play to work at, and you want to develop a great environment where they would like to enter into work,” said Hager.
“However, our facilities will longer be an expectation of our employees no. It’ll be a ongoing service that people provide them.”
The need to avoid unnecessary contact through the pandemic appears to be driving  also; increased usage of digital processes , HSBC has said. The business reported a 50% upsurge in the usage of digital chat support services june 2020 when it introduced support for Apple Business Chat in, with similar experiences seen across all such services. Just look at Zendesk shares and how they grew over the last 12 months.
“We’ve been on a multi-year effort in the enterprise and also have gained a substantial amount of traction there,” Apple CEO Tim Cook said through the latest fiscal call . very optimistic in what we can do for the reason that space “We’re.”
Hager appears to agree. He told analysts: “Once you come off per year where you’ve had more employees working from home than any time inside our history, we think that will do only fuel the consumerization of IT.”
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