Amazon Cognito is a customer identity and access management (CIAM) service that can scale to millions of users. Although the Cognito documentation details which multi-tenancy models are available, determining when to use each model can sometimes be challenging. In this blog post, we’ll provide guidance on when to use each model and review their pros […]
Read moreAs independent software vendors (ISVs) shift to a multi-tenant software-as-a-service (SaaS) model, they commonly adopt a shared infrastructure model to achieve cost and operational efficiency. The more ISVs move into a multi-tenant model, the more concern they may have about the potential for one tenant to access the resources of another tenant. SaaS systems include […]
Read moreThis blog post introduces how manufacturers and smart appliance consumers can use Amazon Verified Permissions to centrally manage permissions and fine-grained authorizations. Developers can offer more intuitive, user-friendly experiences by designing interfaces that align with user personas and multi-tenancy authorization strategies, which can lead to higher user satisfaction and adoption. Traditionally, implementing authorization logic using […]
Read moreYou’re no stranger to the power of AI. As a CRM user, you’ve likely seen how AI can transform customer experiences and streamline workflows. But what if your CRM could leverage AI in an entirely new way — as a trusted advisor that feels like having a coworker by your side? Enter Salesforce Einstein Copilot, […]
Read moreIn the realm of customer relationship management (CRM), data is king. And when it comes to safeguarding this precious asset, having a comprehensive backup strategy is non-negotiable. In this blog, we delve into the intricacies of creating a secure CRM backup strategy, with a spotlight on Salesforce – a leading player in the CRM space. […]
Read moreAccess control is essential for multi-tenant software as a service (SaaS) applications. SaaS developers must manage permissions, fine-grained authorization, and isolation. <p>In this post, we demonstrate how you can use <a href=”https://aws.amazon.com/verified-permissions/” target=”_blank” rel=”noopener”>Amazon Verified Permissions</a> for access control in a multi-tenant document management SaaS application using a per-tenant policy store approach. We also describe how […]
Read moreIn the dynamic landscape of modern business, the ability to adapt and customize your tools to meet specific needs is paramount. Salesforce, a leading customer relationship management (CRM) platform, offers robust configuration options that empower organizations to tailor the platform to their unique requirements. This allows businesses to optimize their CRM system without complex coding, […]
Read moreSeveral independent software vendors (ISVs) and software as a service (SaaS) providers need to access their customers’ Amazon Web Services (AWS) accounts, especially if the SaaS product accesses data from customer environments. SaaS providers have adopted multiple variations of this third-party access scenario. In some cases, the providers ask the customer for an access key […]
Read moreIf you’re a SaaS vendor, you may need to store and process personal and sensitive data for large numbers of customers across different geographies. When processing sensitive data at scale, you have an increased responsibility to secure this data end-to-end. Client-side encryption of data, such as your customers’ contact information, provides an additional mechanism that […]
Read more<div class=”notice-block”> update see:The info in this blog write-up has been up-to-date on December 2nd, 2022. </div> The No. 1 issue we get constantly: “Why do I have to back again up my Microsoft 365 Swap Online, SharePoint Online, OneDrive for Company and Microsoft Teams information?” And it’s normally instantaneously followed up with a declaration […]
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