Bridging Two Worlds regarding Greater Customer Experiences What’s the very first thing that involves mind once you hear the expressed terms “customer experience”? Delightful? Frustrating? Cohesive? Complicated? We each possess our own perspectives predicated on our most remarkable experiences as customers – either good or poor. What about once you hear “customer support”? It might […]
Read moreIf you could have asked me back January what I thought the entire year 2020 would appear to be for High-Density Wi-Fi, I would’ve reeled off several main sporting events like the Tokyo 2020 Olympics and also big concerts, festivals and conferences that I planned on being truly a part of this season. I, alongside […]
Read moreIt’s an exciting time of year at Cisco – it’s time for our annual sales conference, Cisco IMPACT, where our entire global sales team, along with our Cisco executives and business leaders, come together (virtually, of course) to celebrate our customers’ and our employees’ successes, to share and align on our company strategy, and to […]
Read moreToday there’s never been a larger appetite for this innovation than in companies. A fantastic 99% of CIOs are now asked to accelerate innovation to improve their company’s competitive benefit. Organizations are relying on IT teams to upgrade their infrastructure to provide this much-needed development quickly, as they navigate a good ever-increasing threat landscape whilst […]
Read moreThere are many types of mega crises out in the global world at this time, and when you’re remotely engaged in the day-to-day news actually, you’ve likely developed several opinions about how exactly some organizations-including your own-respond. When companies react to any crisis, they create decisions (bad and the good) which will shape their standing […]
Read moreCo-authors: Malek Shahid, Bala Nagesh Ensuring safe distancing, extra capacity, and prolonged workspaces—those will be the top drivers at the rear of the successful continuation of providers that clinics, universities, workplaces, and hospitals have already been providing. COVID-19 and social distancing has generated the necessity for additional workspaces to ensure that employees to come back […]
Read moreCo-Author: Cindy Gallie Visitations provide immense advantages for both incarcerated people and their families. From lowering inmate recidivism to enhancing the ongoing health and fitness of family members to enabling corrections providers, visitations represent an essential element of our correctional program’s success. But there’s a whole lot associated with every visitation, including safety protocols, expenses, […]
Read moreCo-Authors: Jonathan Leary and Malek Shahid The advent of COVID-19 has affected the true way people live and conduct business. It has necessitated home based business and epidemiological procedures for ensuring company continuity. Many companies and institutions all over the world have shifted from absorbing the consequences that lead to many workspaces getting shut by allowing […]
Read moreWe have felt the dramatic selection of emotions while looking at the recent activities involving African Americans and folks of color inside our communities. I’m furious viewing the replays of the tragedies which have been all too typical occurrences inside our society. Personally i think a feeling of optimism as the faces I&rsquo also;m viewing and the […]
Read moreCo-Author: Cindy Gallie Staying connected and getting for your customers is currently more important than ever before there. Customer support and support is a mission-critical element for successful business functions always, even as your groups have remotely already been scattered and working. That companies and companies are time for the office now, you may be […]
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