See how Cisco’s efforts in EMEA are making changes for some people directly affected by the war in Ukraine. Learn more about The Opportunity Platform today!
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See how Cisco’s efforts in EMEA are making changes for some people directly affected by the war in Ukraine. Learn more about The Opportunity Platform today!
Read moreLook back at Cisco Live 2024, and get a wrap up of the event from the Cisco Customer Experience team’s perspective.
Read moreOur customers are searching for methods to simplify management of these Cisco gadgets and adopt new technology faster while maintaining solid security across their atmosphere. They’re facing challenges in seeking the right information essential for deployment, obtaining usage of the proper resources, gaining visibility to their assets along with more automated features to reduce risks, […]
Read moreWith 74 million users and more than 2.2 million kilometers of managed network, Enel Group is the largest electricity distribution company in the world. Cisco has been a key partner in its digital transformation, helping to connect solar and wind energy to its network and set the path for a cleaner, more sustainable future. Recently, […]
Read moreIs really a pivotal time for several businesses now, but therefore for healthcare organizations specifically. The pandemic has before accelerated electronic transformation like never. From telehealth to brand new non-traditional delivery versions, it’s clear the continuing future of healthcare is digital. Consumers now expect a far more digital and personalized treatment experience due to the […]
Read moreEvery threat can’t be studied by you, nevertheless, you can mitigate harm with a zero-trust architecture. The largest cyber attacks of 2020 have got raised new concerns around enterprise security postures, practices, and policies. Would things have already been different if so several enterprises hadn’t already been forced to rush right into a largely virtual […]
Read moreAs you read partly one of this website, because of the pandemic and the resultant exponential upsurge in digital transactions, Customer Knowledge is before a lot more paramount than ever, across all demographics. It really is essential that as finance institutions embrace multi-cloud, the influence of how providers are consumed from various clouds but shown […]
Read moreThe WebexOne series highlights the wave of Webex development to drive experiences which are 10x much better than in-individual interactions, help businesses collaborate seamlessly, and transform their workers and customer encounters to power a good inclusive future for several. The All-New Webex Get in touch with Center Lays the building blocks for another Generation of […]
Read moreHow Engaging, Aligning and Empowering over the Organization COULD BE Most Effective Recently within an interview for the CX Leader Podcast, VP of Customer Encounter (CX) Digital Lifecyle Journeys Steve Cox and We had the chance to think about our CX trip at Cisco. Our customers are in the center of everything we perform at […]
Read moreI’ve been passionate about constructing better customer encounters and transforming the partnership between suppliers and clients has been in the centre of the last twenty years of my profession. The arrival of Cloud and “As something” offerings has put Consumer Encounter (CX) firmly on the map and elevated the expectations that clients have of these […]
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